Sep 29 2004
Apple idiocy
Playing around with iTunes, I visited the web site and saw a “free download”. I decided, what the heck? and clicked on it. It’s free; I might find a new artist I like.
I’d never actually used the iTunes “store” before, so I had to fill out all the new account info (even though I had an account with Apple already, it seems.)
Part of completeing account set up is to give credit card info. OK, Apple is fairly reputable and I might want to buy something from them at some point. Problem is I only have 2 credit cards and their both debit cards: Paypal and my BofA check card. The Paypal account has a zero balance and the BofA card was canceled (see 220).
Well, the Paypal card is still valid, even if I can’t actually charge anything to it right now, and I don’t intend to actually buy anything this visit, so I put that one in.
It keeps giving me an error that the security code (the 3 digit number on the back of the card) is wrong. I tried several times (the code entered is what’s printed on the card. i double checked all the other numbers, my billing address, etc. All correct.) It still insisted the security code is wrong.
So I tried the BofA card. Not surprisingly it didn’t work, but oddly the same error message: bad security code.
I logged into Paypal to check my account and low and behold, there’s a half dozen attempts by apple.com to charge $1.00, all refused of course. The attempt to charge $1.00 to the card to verify it isn’t surprising. It’s a common enough verification technique. The part that’s annoying is that no where on Apple’s page does it tell you they’re going to do this! Not only do they charge you $1.00 to “verify” your credit card and not tell you, they give you a bogus response when it doesn’t work. It SHOULD tell you your card has been denied.
Stupid, stupid design, even dumber documentation.
Oh, and because I can’t give them a working credit card, I can’t complete registration to download a FREE music file. Stupid.