/dev/zero

This has been one heck of a week.
I’ve barely had time to breath, let alone keep up with LJ.
Monday was an OK day. It went down hill from there.
Everything’s been fine for me personally, work has just been hectic. I put in 17.3 hours of overtime this week.
The chairman of the board / COO jabbered me at work tonight about a couple of tickets to ask if I could look into them for him. One was a build ticket that was getting old. 2 were server reloads at our other data center. I was already behind on reloads. Not much I could do about the reloads at the other DC, since there was no one there who could do the reload then hook up a KVM for me to finish them off, and I’m a support tech, not a build tech. I had enough reloads to do as it is without dropping everything to go do a build.
He was very polite to me about it, but apparently he got on the phone and started screaming at Jack, the Dir. of Operations about not having anyone at the other DC and people at Savvis not knowing who was on duty.

I had to re-do half the work my one team member did tonight before he took off early to attend to a personal matter.
A customer orders a reload of a box with Debian Sarge, 300MB /boot, 1GB swap, the rest of the 80GB drive in /, 2.6 kernel. What did E load? Debian Sarge (he got that part right at least) with a 300MB primary partition, a extended partition with one “Win95/FAT32″ partition with a 2.4 kernel. What the hell was that? I can understand getting the wrong kernel, but how the hell do you manage to partition a drive with an extended partition with a FAT partition inside it, when you just needed to build 2 ext3 and 1 swap partition? It’s that kind of shit that’s been keeping our ticket queue load so high all week.
Oh, and I wont’ even get started on the 3rd shift team lead who’s idea of “verifying” customer data before marking a reload ticket as OK to proceed is quoting the customer’s initial ticket verbatim and adding the word “Acceptance”. Makes me feel real good about the next guy who asks for a reload and puts my IP address in their form by mistake.
Thank god, I found out from Jack today that this same 3rd shift lead is NOT being considered for the support manager position. I could tell he was trying to maneuver his way into the job, but I, for one, would walk out the door if he got it. Jack apparently realized he would have that kind of situation on his hands and told him no. I also will not be considered, but I wasn’t hold my hopes out much for that anyway.